kembitnl.topdesk.call_general (1.0.2) — lookup

Lists general call data

Authors: unknown

Install collection

Install with ansible-galaxy collection install kembitnl.topdesk:==1.0.2


Add to requirements.yml

  collections:
    - name: kembitnl.topdesk
      version: 1.0.2

Description

List one or all durations registered in Topdesk

The Topdesk environment variables should be set, see the README.

Inputs

    
type:
    choices:
    - call_types
    - durations
    - entry_types
    - impacts
    - priorities
    - statuses
    - categories
    - subcategories
    - closure_codes
    - urgencies
    - slas/services
    - deescalation-reasons
    - escalation-reasons
    description: The general category to query
    required: true
    type: str

column:
    default: id
    description: The column to return. If not given, the id column is returned. If 'all'
      is used, the entire object is returned.
    required: false
    type: str

namefilter:
    description: The name of the specific result object for the given type
    required: false
    type: str

Outputs

requested column name:
  description: The value from the requested column (or 'all' if all columms are requested)